LABOUR PARTY IN THE DOG-HOUSE OVER AUTOMATED CALLS

The Commissioner has this week issued an enforcement notice to the Labour Party in response to its act of making unsolicited automated marketing calls without consent to almost half a million people. The calls were made in June 2009 and were designed to encourage people to vote in the European elections. The ICO held that, notwithstanding their inherently political nature, the actions taken by the Labour Party amounted to unlawful ‘direct marketing’ for the purposes of the Privacy and Electronic Communications Regulations 2003. The enforcement notice requires the Labour Party to desist from making further automated calls without the recipients’ consent. Breach of the notice will amount to a criminal offence and could lead to prosecution. This is not the first time that a political party has received an enforcement notice in response to making automated calls. Similar notices have previously been served on the Conservatives, the Scottish National Party and the Liberal Democrats. See further the Commissioner’s press release on this issue.

Demystifying Data Protection

The Information Commissioner’s Office has just launched a Guide to Data Protection, available on the ICO website.  At the heart of the guidance is a detailed commentary on each of the Data Protection Principles, and on the conditions for processing set out in Schedule 2 and 3 of the Act.

The Data Protection Act 1998 is, notoriously, not user-friendly.  One of the problems is that so much of its central content is tucked away in the Schedules: for instance, you have to get as far as Schedule 7, paragraph 10 before you find out that there is an exemption to the right of subject access where information is protected by legal professional privilege.   So assistance in navigating the legislation is very welcome.

On a first glance, the ICO Guide looks as if it will be of real help – clearly written, comprehensive, but not unduly lengthy.  It will also be useful to those wanting to know how the ICO itself might interpret and enforce the Act.

Banned Aid

In March this year the Information Commissioner took enforcement action against the Consulting Association, which had been operating a secret blacklist of employees in the construction industry, including details of trade union activity. We posted about this story here, earlier this year.

Today, the Guardian has extensive coverage of what has happened since.

The Department for Business, Enterprise and Regulatory Reform has now consulted on draft regulations under section 3 of the Employment Relations Act 1999. The consultation ended on 18th August 2009. The proposed regulations are intended to outlaw the compilation, dissemination and use of blacklists of trade unionists. They would make it unlawful to refuse employment, or to dismiss employees or subject them to a detriment, for reasons related to a prohibited blacklist. Individuals who suffer loss through blacklisting would be able to bring claims either in the Employment Tribunal or in the civil courts, depending on the nature of their complaint.

The trade union UCATT commissioned a report from the Institute of Employment Rights about the proposed regulations. The report, by Professor Keith Ewing, was published on 15th September 2009: it is entitled “Ruined Lives”, and deals specifically with blacklisting in the construction industry. It includes sample material from Consulting Association files.  The report gives a fascinating history of the practice of blacklisting, going back to the late 19th century. It suggests a number of changes to the draft Regulations, including: that keeping or using a blacklist, or supplying information to it, should be a criminal offence; and that there should be a right to compensation for the fact of being included on a blacklist, even if the inclusion does not lead to any loss.

A further point to note about the draft Regulations is that they deal specifically with the blacklisting of trade unionists (as does section 3 of the 1999 Act). So they would not assist individuals who had been blacklisted for other reasons; e.g. because of their political beliefs and affiliations, or because they have a history of raising concerns about health and safety issues.

A number of individuals have brought employment tribunal claims arising out of alleged blacklisting. The claims have been consolidated and there will be a case management discussion in Manchester ET on 24th November 2009. This blog gives further information.

Meanwhile the Information Commissioner’s Office (ICO) has taken control of the Consulting Association database. Individuals who think that they may have been blacklisted can contact the ICO; for more information, see this page of the ICO’s website.

Civil penalty notices: consultation

When the new monetary penalties regime under sections 55A-E of the DPA comes fully into force, the Information Commissioner will have power to impose a civil penalty on a data controller for a serious contravention of any of the data protection principles if – in essence – the contravention is (1) deliberate or reckless and (2) of a kind likely to cause substantial damage or distress.

 

The Ministry of Justice is currently consulting on what the maximum penalty under section 55A should be. £500,000 is proposed. Whilst this is clearly not an insubstantial sum, it needs to be compared with the fact that many other regulators have power to impose a penalty of up to 10% of an organisation’s turnover. If the data controller at issue has a turnover that is significantly above £5m, and – for example – a serious contravention has caused damage or distress to a very large number of people, the maximum penalty of £500,000 may begin to look a little on the small side. Indeed, the Commissioner may not even be able to go that far: the ICO’s draft guidance on the monetary penalty powers indicates at paragraph 7.4 that swift payment of the penalty will lead to a 20% reduction. So a data controller that decides not to contest the penalty may end up only paying a maximum of £400,000.

 

One final point. The penalties are to be paid into the consolidated fund (section 55A(8)). Thus, where the data controller is a central government body, the imposition of any size of penalty will have a slightly unreal quality to it, as the sum involved will simply return to the financial pot from which the body in question drew its funding in the first place.

 

WHEN WILL THEY EVER LEARN?

We call them “data protection duck outs”.  The New Zealanders call them “BOTPAs” (standing for “Because of the Privacy Act”).  Organisations do something silly, and then blame it on data protection legislation.

There’s a nice recent example. A parcel was addressed to a 9 day old baby.  Initially the Royal Mail wouldn’t deliver it to her grandfather, apparently because the Data Protection Act required the baby to sign for it personally.  Not surprisingly, the ICO has confirmed that the Act does not require anything of the kind.

Paying for the ICO

Organisations that process personal data must notify the Information Commissioner’s Office, and pay an annual fee. Up to now the fee has been £35, for all data controllers. With effect from 1st October 2009, some large data controllers will instead pay a fee of £500.

The changes are made by the Data Protection (Notification and Notification Fees) (Amendment) Regulations 2009 (SI 2009 No 1677). These divide data controllers into two groups: tier 1 organisations, which pay £35, and tier 2 organisations, which pay £500. All data controllers not in tier 2 are in tier 1.

A data controller will be in tier 2 if it satisfies the following three conditions: (i) it is not a charity or a small occupational pension scheme; (ii) it has been in existence for more than a month; and (iii) it has a turnover of £25.9 million or more for the data controller’s financial year and 250 or more members of staff, or it is a public authority with 250 or more members of staff. There are detailed provisions as to how turnover and staff numbers should be calculated for these purposes.

An explanatory memorandum issued by the Ministry of Justice gives the policy background to the change. Essentially it argues that large organisations cost more for the ICO to regulate, and so should pay a higher fee. The memorandum suggests that about 4% of data controllers will pay the higher fee, and that the extra annual income to the ICO will be about £4.7 million.

 A more interesting question perhaps – and one that the new Regulations do not affect at all – is who is obliged to notify the Information Commissioner. Anyone who uses a computer to process personal data is a data controller and obliged to notify, unless they are subject to an exemption. Under section 36 of the Data Protection Act 1998, personal data processed by an individual only for the purposes of that individual’s personal, family or household affairs (including recreational purposes) are exempt from the duty to notify (and indeed from most of the rest of the Act as well). This is sometimes referred to as the “domestic use”, or “Christmas card list” exemption: if you keep your family’s Christmas card list on a computer, you do not have to notify the ICO that you are processing personal data, and you can spend the £35 on something else instead.

But what if you put personal data on to the internet? The Lindqvist case in the European Court of Justice suggests that the domestic exemption would not apply here, because information posted on the internet is available to all the world. Since Lindqvist was decided, there has been an explosion of blogging, and social networking, all internet-based. How much of this activity would come within the domestic use exemption remains unclear.