Tag: right to be forgotten

Google and the ordinary person’s right to be forgotten

Posted on | by Robin Hopkins

The Guardian has reported today on data emerging from Google about how it has implemented the Google Spain ‘right to be forgotten’ principle over the past year or so: see this very interesting article by Julia Powles.

While the data is rough-and-ready, it appears to indicate that the vast majority of RTBF requests actioned by Google have concerned ‘ordinary people’. By that I mean people who are neither famous nor infamous, and who seek not to have high-public-interest stories erased from history, but to have low-public-interest personal information removed from the fingertips of anyone who cares to Google their name. Okay, that explanation here is itself rough-and-ready, but you get the point: most RTBF requests come not from Max Mosley types, but from Mario Costeja González types (he being the man who brought the Google Spain complaint in the first place).

As Julia Powles points out, today’s rough-and-ready is thus far the best we have to go on in terms of understanding how the RTBF is actually working in practice. There is very little transparency on this. Blame for that opaqueness cannot fairly be levelled only at Google and its ilk – though, as the Powles articles argues, they may have a vested interest in maintaining that opaqueness. Opaqueness was inevitable following a judgment like Google Spain, and European regulators have, perhaps forgivably, not yet produced detailed guidance at a European level on how the public can expect such requests to be dealt with. In the UK, the ICO has given guidance (see here) and initiated complaints process (see here).

Today’s data suggests to me that a further reason for this opaqueness is the ‘ordinary person’ factor: the Max Mosleys of the world tend to litigate (and then settle) when they are dissatisfied, but the ordinary person tends not to (Mr González being an exception). We remain largely in the dark about how this web-shaping issue works.

So: the ordinary person is most in need of transparent RTBF rules, but least equipped to fight for them.

How might that be resolved? Options seem to me to include some combination of (a) clear regulatory guidance, tested in the courts, (b) litigation by a Max Mosley-type figure which runs its course, (c) litigation by more Mr González figures (i.e. ordinary individuals), (d) litigation by groups of ordinary people (as in Vidal Hall, for example) – or perhaps (e) litigation by members of the media who object to their stories disappearing from Google searches.

The RTBF is still in its infancy. Google may be its own judge for now, but one imagines not for long.

Robin Hopkins @hopkinsrobin

Google Spain, freedom of expression and security: the Dutch fight back

Posted on | by Robin Hopkins

The Dutch fighting back against the Spanish, battling to cast off the control exerted by Spanish decisions over Dutch ideologies and value judgments. I refer of course to the Eighty Years’ War (1568-1648), which in my view is a sadly neglected topic on Panopticon.

The reference could also be applied, without too much of a stretch, to data protection and privacy rights in 2015.

The relevant Spanish decision in this instance is of course Google Spain, which entrenched what has come to be called the ‘right to be forgotten’. The CJEU’s judgment on the facts of that case saw privacy rights trump most other interests. The judgment has come in for criticism from advocates of free expression.

The fight-back by free expression (and Google) has found the Netherlands to be its most fruitful battleground. In 2014, a convicted criminal’s legal battle to have certain links about his past ‘forgotten’ (in the Google Spain sense) failed.

This week, a similar challenge was also dismissed. This time, a KPMG partner sought the removal of links to stories about him allegedly having to live in a container on his own estate (because a disgruntled builder, unhappy over allegedly unpaid fees, changed the locks on the house!).

In a judgment concerned with preliminary relief, the Court of Amsterdam rejected his application, finding in Google’s favour. There is an excellent summary on the Dutch website Media Report here.

The Court found that the news stories to which the complaint about Google links related remained relevant in light of public debates on this story.

Importantly, the Court said of Google Spain that the right to be forgotten “is not meant to remove articles which may be unpleasant, but not unlawful, from the eyes of the public via the detour of a request for removal to the operator of a search machine.”

The Court gave very substantial weight to the importance of freedom of expression, something which Google Spain’s critics say was seriously underestimated in the latter judgment. If this judgment is anything to go by, there is plenty of scope for lawyers and parties to help Courts properly to balance privacy and free expression.

Privacy rights wrestle not only against freedom of expression, but also against national security and policing concerns.

In The Hague, privacy has recently grabbed the upper hand over security concerns. The District Court of The Hague has this week found that Dutch law on the retention of telecommunications data should be down due to its incompatibility with privacy and data protection rights. This is the latest in a line of cases challenging such data retention laws, the most notable of which was the ECJ’s judgment in Digital Rights Ireland, on which see my post here. For a report on this week’s Dutch judgment, see this article by Maarten van Tartwijk in The Wall Street Journal.

As that article suggests, the case illustrates the ongoing tension between security and privacy. In the UK, security initially held sway as regards the retention of telecoms data: see the DRIP Regulations 2014 (and Panopticon passim). That side of the argument has gathered some momentum of late, in light of (for example) the Paris massacres and revelations about ‘Jihadi John’.

Just this week, however, the adequacy of UK law on security agencies has been called into question: see the Intelligence and Security Committee’s report entitled “Privacy and Security: a modern and transparent legal framework”. There are also ongoing challenges in the Investigatory Powers Tribunal – for example this one concerning Abdul Hakim Belhaj.

So, vital ideological debates continue to rage. Perhaps we really should be writing more about 17th century history on this blog.

Robin Hopkins @hopkinsrobin

Data protection: three developments to watch

Posted on | by Robin Hopkins

Panopticon likes data protection, and it likes to keep its eye on things. Here are three key developments in the evolution of data protection law which, in Panopticon’s eyes, are particularly worth watching.

The right to be forgotten: battle lines drawn

First, the major data protection development of 2014 was the CJEU’s ‘right to be forgotten’ judgment in the Google Spain case. Late last year, we received detailed guidance from the EU’s authoritative Article 29 Working Party on how that judgment should be implemented: see here.

In the view of many commentators, the Google Spain judgment was imbalanced. It gave privacy rights (in their data protection guise) undue dominance over other rights, such as rights to freedom of expression. It was clear, however, that not all requests to be ‘forgotten’ would be complied with (as envisaged by the IC, Chris Graham, in an interview last summer) and that complaints would ensue.

Step up Max Moseley. The BBC reported yesterday that he has commenced High Court litigation against Google. He wants certain infamous photographs from his past to be made entirely unavailable through Google. Google says it will remove specified URLs, but won’t act so as to ensure that those photographs are entirely unobtainable through Google. According to the BBC article, this is principally because Mr Moseley no longer has a reasonable expectation of privacy with respect to those photographs.

The case has the potential to be a very interesting test of the boundaries of privacy rights under the DPA in a post-Google Spain world.

Damages under the DPA

Second, staying with Google, the Court of Appeal will continue its consideration of the appeal in Vidal-Hall and Others v Google Inc [2014] EWHC 13 (QB) in February. The case is about objections against personal data gathered through Apple’s Safari browser. Among the important issues raised by this case is whether, in order to be awarded compensation for a DPA breach, one has to establish financial loss (as has commonly been assumed). If the answer is no, this could potentially lead to a surge in DPA litigation.

The General Data Protection Regulation: where are we?

I did a blog post last January with this title. A year on, the answer still seems to be that we are some way off agreement on what the new data protection law will be.

The latest text of the draft Regulation is available here – with thanks to Chris Pounder at Amberhawk. As Chris notes in this blog post, the remaining disagreements about the final text are legion.

Also, Jan Philipp Albrecht, the vice-chairman of the Parliament’s civil liberties committee, has reportedly suggested that the process of reaching agreement may even drag on into 2016.

Perhaps I will do another blog post in January 2016 asking the same ‘where are we?’ question.

Robin Hopkins @hopkinsrobin

In the wake of Google Spain: freedom of expression down (but not out)

Posted on | by Robin Hopkins

The CJEU’s judgment in Google Spain was wrong and has created an awful mess.

That was the near-unanimous verdict of a panel of experts – including 11KBW’s Anya Proops – at a debate hosted by ITN and the Media Society on Monday 14 July and entitled ‘Rewriting History: Is the new era in Data Protection compatible with journalism?’.

The most sanguine participant was the Information Commissioner, Christopher Graham. He cautioned against a ‘Chicken Licken’ (the sky is falling in) alarmism – we should wait and see how the right to be forgotten (RTBF) pans out in practice. He was at pains to reassure the media that its privileged status in data protection law was not in fact under threat: the s. 32 DPA exemption, for example, was here to stay. There remains space, Google Spain notwithstanding, to refuse RTBF inappropriate requests, he suggested – at least as concerns journalism which is in the public interest (a characteristic which is difficult in principle and in practice).

‘I am Chicken Licken!’, was the much less sanguine stance of John Battle, ITN’s Head of Compliance. Google Spain is a serious intrusion into media freedom, he argued. This was echoed by The Telegraph’s Holly Watt, who likened the RTBF regime to book-burning.

Peter Barron, Google’s Director of Communications and Public Affairs for Europe, Africa and the Middle East, argued that in implementing its fledgling RTBF procedure, Google was simply doing as told: it had not welcomed the Google Spain judgment, but that judgment is now the law, and implementing it was costly and burdensome. On the latter point, Chris Graham seemed less than entirely sympathetic, pointing out that Google’s business model is based heavily on processing other people’s personal data.

John Whittingdale MP, Chairman of the Culture, Media & Sport Select Committee, was markedly Eurosceptic in tone. Recent data protection judgments from the CJEU have overturned what we in the UK had understood the law to be – he was referring not only to Google Spain, but also to Digital Rights Ireland (on which see my DRIP post from earlier today). The MOJ or Parliament need to intervene and restore sanity, he argued.

Bringing more legal rigour to bear was Anya Proops, who honed in on the major flaws in the Google Spain judgment. Without there having been any democratic debate (and without jurisprudential analysis), the CJEU has set a general rule whereby privacy trumps freedom of expression. This is hugely problematic in principle. It is also impracticable: the RTBF mechanism doesn’t actually work in practice, for example because it leaves Google.com (as opposed to Google.co.uk or another EU domain) untouched – a point also made by Professor Luciano Floridi, Professor of Philosophy and Ethics of Information at the University of Oxford.

There were some probing questions from the audience too. Mark Stephens, for example, asked Chris Graham how he defined ‘journalism’ (answer: ‘if it walks and quacks like a journalist’…) and how he proposed to fund the extra workload which RTBF complaints would bring for the ICO (answer: perhaps a ‘polluter pays’ approach?).

Joshua Rozenberg asked Peter Barron if there was any reason why people should not switch their default browsers to the RTBF-free Google.com (answer: no) and whether Google would consider giving aggrieved journalists rights of appeal within a Google review mechanism (the Google RTBF mechanism is still developing).

ITN is making the video available on its website this week. Those seeking further detail can also search Twitter for the hashtag #rewritinghistory or see Adam Fellows’ blog post.

The general tenor from the panel was clear: Google Spain has dealt a serious and unjustifiable blow to the freedom of expression.

Lastly, one of my favourite comments came from ITN’s John Battle, referring to the rise of data protection as a serious legal force: ‘if we’d held a data protection debate a year ago, we’d have had one man and his dog turn up. Now it pulls in big crowds’. I do not have a dog, but I have been harping on for some time about data protection’s emergence from the shadows to bang its fist on the tables of governments, security bodies, big internet companies and society at large. It surely will not be long, however, before the right to freedom of expression mounts a legal comeback, in search of a more principled and workable balance between indispensible components of a just society.

Robin Hopkins @hopkinsrobin

Google Spain and the CJEU judgment it would probably like to forget.

Posted on | by Akhlaq Choudhury

In the landmark judgment in Google Spain SL and Google Inc., v Agencia Espanola de Proteccion de Datos, Gonzales (13th May 2014), the CJEU found that Google is a data controller and is engaged in processing personal data within the meaning of Directive 95/46 whenever an internet search about an individual results in the presentation of information about that individual with links to third party websites.  The judgment contains several findings which fundamentally affect the approach to data protection in the context of internet searches, and which may have far-reaching implications for search engine operators as well as other websites which collate and present data about individuals.

The case was brought Mr Costeja Gonzales, who was unhappy that two newspaper reports of a 16-year old repossession order against him for the recovery of social security debts would come up whenever a Google search was performed against his name. He requested both the newspaper and Google Spain or Google Inc. to remove or conceal the link to the reports on the basis that the matter had long since been resolved and was now entirely irrelevant. The Spanish Data Protection Agency rejected his complaint against the newspaper on the basis that publication was legally justified. However, his complaint against Google was upheld. Google took the matter to court, which made a reference to the CJEU.

The first question for the CJEU was whether Google was a data controller for the purposes of Directive 95/46. Going against the opinion of the Advocate General (see earlier post), the Court held that the collation, retrieval, storage, organisation and disclosure of data undertaken by a search engine when a search is performed amounted to “processing” within the meaning of the Directive; and that as Google determined the purpose and means of that processing, it was indeed the controller. This is so regardless of the fact that such data is already published on the internet and is not altered by Google in any way.

 The Court went on to find that the activity of search engines makes it easy for any internet user to obtain a structured overview of the information available about an individual thereby enabling them to establish a detailed profile of that person involving a vast number of aspects of his private life.  This entails a significant interference with rights to privacy and to data protection, which could not be justified by the economic interests of the search engine operator.  In a further remark that will send shockwaves through many commercial operators providing search services, it was said that as a “general rule” the data subject’s rights in this regard will override “not only the economic interest of the operator of the search engine but also the interest of the general public in finding that information upon a search relating to the data subject’s name” (at paras 81 and 97). Exceptions would exist, e.g. for those in public life where the “the interference with…fundamental rights is justified by the preponderant interest of the general public in having…access to the information in question”.

However, the Court did not stop there with a mere declaration about interference. Given the serious nature of the interference with privacy and data protection rights, the Court said that search engines like Google could be required by a data subject to remove links to websites containing information about that person, even without requiring simultaneous deletion from those websites.

Furthermore, the CJEU lent support to the “right to be forgotten” by holding that the operator of a search engine could be required to delete links to websites containing a person’s information. The reports about Mr Costejas Gonzales’s financial difficulties in 1998 were no longer relevant having regard to his right to private life and the time that had elapsed, and he had therefore established the right to require Google to remove links to the relevant reports from the list of search results against his name. In so doing, he did not even have to establish that the publication caused him any particular prejudice.

The decision clearly has huge implications, not just for search engine operators like Google, but also other operators providing web-based personal data search services. Expect further posts in coming days considering some of the issues arising from the judgment.

Akhlaq Choudhury